FitWhite Aesthetic Medical Group
FitWhite Aesthetic Medical Group (“FitWhite,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website, social media platforms, advertisements, and services.
By using our website, booking a consultation, submitting inquiries, or engaging with our advertisements (including Meta/Facebook/Instagram ads), you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you interact with us online or offline:
Full name
Mobile number
Email address
Age or birth year (if applicable)
Location or preferred clinic branch
Skin concerns or treatment interests (voluntarily provided)
Messages, inquiries, or consultation details
Technical data such as IP address, browser type, device information, and cookies
We only collect information that is necessary, relevant, and lawful for providing our services.
2. How We Collect Information
We collect personal data through:
Website forms and landing pages
Meta Lead Ads (Facebook & Instagram)
Messenger, WhatsApp, and SMS conversations
Appointment booking systems
In-clinic consultation forms
Cookies and tracking technologies (for analytics and advertising optimization)
3. How We Use Your Information
Your personal data may be used to:
Respond to inquiries and messages
Schedule consultations and appointments
Provide aesthetic and medical services
Send appointment reminders and follow-ups
Share treatment information, updates, or promotions (with consent)
Improve our services, ads, and customer experience
Comply with legal, regulatory, and medical requirements
We do not sell your personal information to third parties.
4. Advertising & Meta (Facebook/Instagram) Compliance
FitWhite Aesthetic Medical Group uses Meta advertising platforms to promote our services.
Information collected through Meta Ads may be used to:
Contact you regarding your inquiry
Improve ad relevance and performance
Retarget users who engaged with our ads or website
We comply with Meta’s Advertising Policies and do not collect sensitive personal data without explicit consent.
5. Data Sharing & Disclosure
We may share your information only with:
Authorized clinic staff and medical professionals
CRM, booking, and messaging platforms used for operations
Third-party service providers strictly for business functions
Government or regulatory authorities when required by law
All partners are required to maintain confidentiality and data protection standards.
6. Data Protection & Security
We implement appropriate technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Access to personal data is limited to authorized personnel only.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law and medical regulations.
8. Your Rights (Philippine Data Privacy Act)
You have the right to:
Access your personal data
Correct or update your information
Withdraw consent
Request deletion of your data (subject to legal and medical record requirements)
File a complaint with the National Privacy Commission
Requests may be subject to identity verification.
9. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website performance
Analyze traffic and user behavior
Optimize advertising campaigns
You may adjust your browser settings to refuse cookies, but this may affect site functionality.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For privacy-related concerns or data requests, you may contact us at:
FitWhite Aesthetic Medical Group
📧 Email: [email protected]
📍 Address: Unit 10, 2nd Floor, T. De Castro bldg, Imus, 4103 Cavite
📞 Contact Number: 0915 348 1237